Squash Players App
FAQs
Managing results
Can I record a result against a non-member?
Yes. When choosing a player, select Add Player and enter their first and last name without an email address. This creates a personal entry for that player. Results between registered members can also use the approval process.
How do I record a result for a doubles match?
The app currently records singles matches only, so more than one opponent or a doubles partner cannot yet be added to a result.
What is the difference between a pending and an approved result?
A pending result is waiting for agreement from all registered players involved. It becomes approved when all players have accepted it.
How does the result approval process work?
After one member records a result, the opponent is notified. They can accept it or reject it with proposed corrections. The result becomes approved after both players agree.
Can I export my results?
Yes. Choose Export Results in your account settings. The app emails you a CSV file that can be opened in Excel, Google Sheets and other spreadsheet tools.
Can I record historical results?
Yes. You can add earlier matches so your playing history is more complete.
Can I delete a result?
You can delete a result recorded against a non-member or one that has not yet been approved. An approved result cannot currently be deleted in the app.
Managing venues
What is the difference between a pending and an approved venue?
A pending venue was recently suggested and is awaiting Itomic's review. An approved venue has been checked as a genuine sports venue.
Can I record a result at a pending venue?
Yes, but if the venue is later rejected as invalid, results associated with it may need to be removed or corrected.
Can I add a venue if I have not played there?
Yes. Community suggestions help improve the global venue database, provided the information is accurate.
Managing players
How do I invite new players?
Use the add button in Players, or select Add Player while recording a result. It is easiest when an opponent joins before you record the match.
Why should I mark a player as a favourite?
Favourites make it quicker to find people you play regularly when recording results.
Membership
How much does membership cost?
Current prices and any available subscriptions are shown in the app and in the relevant app-store checkout before purchase.
Miscellaneous
Where is my data stored?
Application data is hosted using Itomic's production services and service providers. See the current Privacy Policy for the categories of data, providers and your choices.
How do I give feedback?
Use Feedback in the app settings, or email [email protected].